Mirax Privacy Policy

At Mirax Casino, we take your privacy seriously and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, create an account, or use any of our services, including our Bitcoin Casino products, promotions, and payment features. By registering with Mirax Casino or using our platform in any way, you agree to the practices described in this policy. We operate under the ownership of Scores55 Tech B.V., a company registered in Curaçao (registration no. 162990, Scharlooweg 39, Willemstad), and we hold a valid license issued by the Curaçao Gaming Authority (license no. OGL/2024/1307/0748).

Information We Collect

We collect several categories of information to provide you with a secure and personalized gaming experience.

Personal Identification Data

• We gather your full name, date of birth, email address, phone number, and residential address during registration.
• We collect identity verification documents, such as passports or driver's licenses, as part of our Know Your Customer (KYC) obligations.
• We record your payment details, including card information, e-wallet accounts, or cryptocurrency wallet addresses used for deposits and withdrawals.

Technical and Usage Data

• We track your IP address, browser type, device information, and operating system whenever you access Mirax Casino online.
• We log your gaming activity, including game history, wagering patterns, deposit and withdrawal frequency, and bonus usage.
• We monitor login timestamps and session duration each time you use your Mirax casino login credentials to access your account.

How We Use Your Information

We use the information we collect for legitimate business and regulatory purposes, including:

• We verify your identity and age to ensure you meet our 18+ eligibility requirement.
• We process your deposits and withdrawals securely, including transactions made through crypto wallets such as BTC, ETH, LTC, DOGE, USDT, XRP, BNB, TRX, and ADA.
• We personalize your experience by tailoring promotions, such as our welcome package, reload bonuses, and Mirax casino bonus codes offers, based on your activity.
• We detect and prevent fraud, money laundering, and unauthorized account access.
• We communicate important account updates, including changes to bonus terms, withdrawal limits, or security notices.
• We comply with our legal obligations under our Curaçao Gaming Authority license.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. Our cookies help us understand how players interact with our games, promotions, and features. You can manage or disable cookies through your browser settings, though doing so may limit certain functionalities of Mirax Casino, such as saved login sessions or personalized bonus offers.

Data Sharing and Third Parties

We do not sell your personal data to third parties. However, we may share your information with:

• We share data with payment processors, including Visa, Mastercard, Neteller, Skrill, ecoPayz, and cryptocurrency payment gateways, to complete transactions.
• We provide necessary information to identity verification services to fulfill our KYC and anti-money laundering requirements.
• We disclose data to regulatory authorities, including the Curaçao Gaming Authority, when legally required.
• We work with game providers and software platforms to ensure fair play and accurate game history tracking.
• We may share information with law enforcement agencies if we suspect fraudulent activity or illegal conduct.

Payment and Cryptocurrency Data

Given that Mirax Casino supports both traditional and crypto payment methods, we take additional precautions when handling financial data. We encrypt all transaction details, whether processed through bank transfers, e-wallets, or blockchain-based currencies. When you use Mirax casino crypto deposits or withdrawals, we log wallet addresses and transaction hashes solely for verification, compliance, and dispute-resolution purposes. We never store your private keys or seed phrases.

Data Security

We implement industry-standard security measures, including SSL encryption, firewalls, and secure servers, to protect your personal and financial data from unauthorized access, alteration, or disclosure. While we take every reasonable precaution, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of your information.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements. Typically, we retain account and transaction records for a minimum period required under Curaçao gaming regulations, even after account closure.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. These rights include:

• You may request access to the personal data we hold about you.
• You may ask us to correct any inaccurate or incomplete information.
• You may request the deletion of your data, subject to our legal retention obligations.
• You may object to or restrict certain types of data processing, such as marketing communications.
• You may withdraw consent for promotional emails at any time by contacting our support team.

To exercise any of these rights, please contact us at support@Mirax Casino.com, and we will respond in accordance with applicable data protection laws.

Age Restriction and Responsible Data Practices

Our services are intended exclusively for individuals aged 18 and older. We do not knowingly collect personal information from minors. If we discover that a minor has registered an account with Mirax Casino, we will immediately suspend the account and delete the associated data.

International Data Transfers

As we serve players across Canada, Australia, New Zealand, and other international markets, your data may be transferred to and processed in countries outside your country of residence. We ensure that any such transfers comply with applicable data protection standards and that adequate safeguards are in place to protect your information.

Restricted Jurisdictions

We do not offer our services to residents of the United States, the United Kingdom, and several other restricted territories. If you access Mirax Casino from a restricted jurisdiction, we reserve the right to suspend your account and withhold any associated funds or bonuses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We encourage you to review this page periodically. Continued use of Mirax Casino after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to our dedicated support team. We offer 24/7 live chat assistance and email support at support@Mirax Casino.com. Our team is available around the clock to address any privacy-related inquiries and help you manage your Mirax casino online experience securely.